Privacy Policy

  1. Our Commitment to Your Privacy Cinema Trindade, managed by Nitrato Filmes, Lda, is committed to protecting the privacy and personal data of its customers and users. This policy transparently describes how we collect, use, share and protect your data when using the cinematrindade.pt website, in full compliance with the General Data Protection Regulation (GDPR).
  2. Who is the Data Controller? The entity ultimately responsible for collecting and processing your data is:
    • Name: Nitrato Filmes, Lda.
    • Registered office: Rua da Sé, 389, 4520-205 Santa Maria da Feira
    • VAT Number: 510 220 320
    • Contact for Privacy Matters: [email protected]
  3. How and for what purpose do we collect your data? We collect your data in different contexts, each with a specific purpose and legal basis:
    1. Online Ticket PurchaseFor the purchase of tickets, we use an integrated ticketing platform provided by the company V-GRAF - SISTEMAS GRÁFICOS E SOLUÇÕES INFORMÁTICAS, LDA. (hereinafter "VGraf"), which acts as our subcontractor.
      • Data Collected: Name, e-mail address, Tax Identification Number (TIN), country, location and mobile phone number.
      • Purpose: Exclusively to process your purchase, issue the corresponding invoice and deliver the electronic tickets. The mobile phone number is used to process payments via MB WAY.
      • Legal Basis: Execution of a sales contract (Art. 6(1)(b) GDPR) to which you are a party.
      • Additional Transparency: VGraf processes this data on our behalf. For more information on its practices, you can consult VGraf's Privacy Policy.
    2. Subscribe to our Newsletter
      • Data Collected: Email address.
      • Purpose: Sending marketing communications with Cinema Trindade's weekly programme and news.
      • Legal Basis: Your explicit consent (Art. 6(1)(a) of the GDPR).
    3. Visualisation of Videos (Trailers)
      • Data collected: IP address and technical browsing data (only after interaction).
      • Purpose: To publicise our programme. We use advanced privacy modes(youtube-nocookie.com on YouTube and dnt=1 on Vimeo).
      • Legal Basis: Our Legitimate Interest (Art. 6(1)(f) GDPR).
    4. Website Security
      • Data Collected: IP address and technical session data.
      • Purpose: To ensure the security and proper functioning of the website.
      • Legal Basis: Our Legitimate Interest (Art. 6(1)(f) GDPR).
  4. Who do we share your data with? We do not sell your data. In order to provide our services, we use service providers (subcontractors) who process the data on our instructions:
    • V-GRAF - SISTEMAS GRÁFICOS E SOLUÇÕES INFORMÁTICAS, LDA: Provides the ticketing platform and integrates payment processing. For transactions via MB WAY, the data is processed through the SIBS network.
    • Mailchimp (The Rocket Science Group, LLC): Manages the sending of our newsletters.
    • Cloudflare, Inc.: Guarantees the security and performance of the website.
    We ensure that all our subcontractors provide guarantees of compliance with the GDPR.
  5. How long do we keep your data?
    • Purchase and Billing Data: For the legally required period (currently 10 years).
    • Newsletter Data: For as long as you maintain your active consent.
    • Technical Data: For the time strictly necessary to guarantee security.
  6. Your Rights and How to Exercise Them You have the right of Access, Rectification, Erasure, Limitation, Portability, Opposition and to Withdraw Consent at any time. The right to erasure does not override our legal obligations to retain data (such as invoices).You can exercise your rights free of charge by emailing [email protected]. If you consider that your rights have been violated, you can lodge a complaint with the National Data Protection Commission (CNPD).
  7. Changes to this Privacy Policy We reserve the right to update this policy. Any changes will be published on this page.

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